Brad Messer Commentary • KTSA • Thursday, Jan. 29, 2004


A Simple Thank You

The Wall Street Journal reports a survey that shows employees who do good jobs love to be rewarded— but not particularly with cash. That was in a story about how companies try to inspire workers by naming them Employee of the Month and so on.

People prefer a better parking space, or some time off. Cash doesn't impress them that much. They use it to pay bills and forget about it pretty quickly.

What good workers really want is to be appreciated. Employees just want to be told Thank You.

Not a generic thanks for nothing specific. They want a supervisor to appreciate a specific thing they did, and thank them for that one thing.

It means more than a plaque, and it means more than cash, to most people.

And from a company's viewpoint, a simple Thank You has the added advantage of costing nothing.

Wouldn't it be nice if bosses in every business did it more often!

Brad Messer— commentary, KTSA.




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